KONG Genius – Small WPS Outlet Stores

Fast Shipping & Professional Packing

Our long-standing relationships with UPS FedEx DHL and other international carriers gives us the ability to provide an array of shipping services. Our warehouse personnel are well educated and will package your goods in accordance with the exact and precise specifications. Before shipment, all items are carefully examined and secured. Everyday we deliver hundreds of packages to our customers from all over the world. The fact that we are committed to becoming the biggest online retailer in the World is evident. Warehouses and distribution centers can be found in Europe as well as the USA.

Note: Orders containing more than one item are assigned a particular processing period depending on the specific product.

We will thoroughly inspect all items ordered before shipping. Currently, most orders are shipped within 48-hours. The delivery time is between 3 and 7 working days.

Returns

The inventory is always changing, and is not completely managed by us because of the involvement of many parties including the factory and our warehouse. The levels of stock can change at any given time. It is possible that your order may be out of stock after the order has been placed.

Our policy is valid for 30 days. If it's been longer than 30 days since the date you made your purchase and we're unable to offer you a complete refund or exchange.

The item you purchase must be in its original packaging and be unused. The item should be in its original packaging.